Shipping Policy
Shipping Policy:
Thank you for shopping with Charlotte Michelle Co.
We are committed to processing and shipping your order as quickly and carefully as possible.
Order Processing
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- During product launches, holidays, or promotional events, processing times may be slightly longer.
- You will receive a confirmation email once your order has been placed and another email with tracking information once your order has shipped.
Shipping
Shipping times vary depending on your selected shipping method and destination.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: Available at checkout (where applicable)
Please note that delivery estimates do not include processing time.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and accepted by the carrier, Charlotte Michelle Co. is not responsible for delays, lost packages, or stolen deliveries. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
Incorrect Shipping Address
Please verify your shipping address before completing your purchase. Charlotte Michelle Co. is not responsible for orders shipped to an incorrect address provided by the customer.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.